YOUR PRIVACY

Mug Punting is committed to adopting the highest standards to safeguard our customers' personal information.

Mug Punting is bound by the National Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000 and Mug Punting's collection, use and disclosure of personal information is set out below:

What Personal Information does Mug Punting collect and why?
Mug Punting collects personal information about you in order to provide information services.

The personal information you provide to Mug Punting will enhance the products and services that we offer you. The type of personal information we collect may include your name, email address, postal address, telephone numbers, information on how you use our products and services (such as the type, date, time, location and information on your browsing activity when visiting one of our websites), and personal preferences.

How Mug Punting may use your Personal Information
The personal information you provide Mug Punting may be used for a number of purposes connected with our business operations, which include:

processing your orders or applications;
providing you with products and/or services requested;
billing you or administering your account;
dealing with requests, enquiries or complaints and other customer care related activities;
carrying out market and product analysis and marketing our products and services generally; and
carrying out any activity in connection with a legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution.

We may also use your personal information for purposes related to those described above which would be reasonably expected by you. For example, we may use your personal information to keep you informed about features of our services or conducting analysis in order to provide better service to you.

To opt-out of receiving certain Mug Punting marketing materials, please email Mug Punting at info@mugpunting.com.au.

We will not use your information for purposes other than described above unless we have your consent or there are specified law enforcement or public health and safety reasons.

Security of your Personal Information
We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure.

How to access your Personal InformationUpon your request, Mug Punting will take reasonable steps to let you know, generally, what sort of personal information we hold, for what purposes and how we collect, use and disclose that information.

Upon your request, Mug Punting will provide access to your personal information we hold, except in certain prescribed circumstances, including emergency situations, specified business imperatives and law enforcement or other public interests.

Mug Punting may disclose or receive personal information or documents about you to/from:

credit providers or credit reporting agencies for the purposes permitted under the Privacy Act;
law enforcement agencies to assist in the prevention of criminal activities;
our service and content providers, dealers and agents, or any company that are related to providing you with a service which would be reasonably expected.

Unless you consent, we will not disclose your personal information to third parties, other than those who have contracted with Mug Punting to keep the information confidential, or who are subject to obligations to protect your personal information.